Lowongan Pekerjaan IKEA Indonesia

Lowongan Pekerjaan IKEA Indonesia – IKEA adalah sebuah peritel perabot untuk rumah tangga dari Swedia. Pada tabun 2004, terdapat 364 toko IKEA di 46 negara di berbagai belahan dunia. Katalog IKEA yang berisi info produk IKEA diperkirakan adalah buku yang pendistribusiannya kedua terluas setelah Alkitab dan biasanya diperbaharui tiap Agustus.

Pada tanggal 15 Oktober 2014, Hero Supermarket, pemegang lisensi IKEA di Indonesia Sudan membuka gerai pertama IKEA di Alam Sutera, Tangerang, Banten Indonesia. IKEA Alam Sutera merupakan toko ke 364 dan yang paling baru dari 46 negara di dunia.

Lowongan Pekerjaan IKEA Indonesia

1. Shopkeeper

Tugas:

  • Ensure you have the right number of competent co-workers in the right place at the right time and securing that they are fully able and available to serve customers and actively help them to buy. Secure a consistent, seamless positive consumer experience through all channels to help customers search, find, choose and buy. Ensuring that your specialty shop is always striving to fulfil the three IKEA Customer motivators: “Is it worth it”, “Can I trust IKEA”, “Is there something for me?”
  • Ensure the shop is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times that the IKEA product range is presented in ways that inspire and satisfy customers.
  • Ensure your team has all the correct knowledge about the product range in your department and the IKEA services so that they can share this with IKEA customers to improve their overall shopping experience.
  • Take responsibility for your department goals and secure that your action plan ensures the country priorities for your Home Furnishing Business (HFB) are implemented in your store. You follow up and act accordingly by using proven solutions and good examples.
  • You and your team actively sales steer to your department’s top-selling products, prioritized products and IKEA service products in order to maximize sales and long-term profitability.

Profil:

  • Experienced of working in a management role in sales field.
  • Passionate about home furnishings, people’s life at home and the IKEA Product Range.
  • Ability to lead business through people by demonstrating high leadership capabilities.
  • Your leadership is based on performing and delivering while learning and developing.
  • Has experience of working in a customer-oriented industry, leading and managing team, and selling-gained in the retail industry.

2. Customer Relations Team Leader

Tugas:

  • Maintaining the Customer Relations action plan and support the goals and targets given, which ensures the effective execution of our action plan. Constantly monitor our performance against agreed goals, adapting and taking action when required.
  • Actively seek, and act on, customer feedback in order to make continuous improvements to our service.
  • Ensure that customer issues are handled in a reliable, efficient, accurate and friendly way. Optimize the relationship with our customers in order to increase customer satisfaction thereby driving sales growth and sustained long-term profitability.
  • Follow cash handling procedures to ensure money handling is securely managed. Strive to find more effective ways of working to reduce costs.
  • Empowering co-workers through knowledge, confidence, trust, authority and motivation so they are always ready to support customers in the best way possible. Being available to deal positively and quickly with issues raised by customers thereby supporting my co-workers when they cannot resolve a need.
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Profil:

  • Experience of actively meeting customer needs through understanding your customers in a service industry. Enjoy working in a fast-paced and future-oriented environment.
  • Ability to priorities and organize work and the work of others in order to make the most efficient use of the time available. Ability to plan staffing of cash line according to the customer flow.
  • Self-reliant and motivated with a proven ability to work as part of a larger team. Confident decision-maker with common sense and attention to detail.
  • Ability to adjust the style of communication to get the message across to the receiver. Ability to communicate confidently and clearly in English.
  • As you work in a store, you will be working in mixture of days.

3. IKEA Business Interior Design Specialist

Tugas:

  • Maintain and enhance a deep knowledge of people’s life at work and translate this knowledge into relevant, functional, aesthetic and commercial business furnishing solutions.
  • Provide furniture layout plans that surprise, inspire and are commercially attractive to business customers, encouraging the timely execution of the project whenever possible.
  • Provide furniture layout plans that support and enhance the IKEA brand.
  • Balance the requirements of individual clients with the need to serve as many clients as possible, by adhering to business rules about service levels and company efficiency expectations.
  • Act quickly to exploit commercial opportunities and remain closely conscious of how actions can affect IKEA BUSINESS’s financial results
  • Actively seek post-project feedback from a range of clients.

Profil:

  • Maintain and enhance a deep knowledge of people’s life at work and translate this knowledge into relevant, functional, aesthetic and commercial business furnishing solutions.
  • Provide furniture layout plans that surprise, inspire and are commercially attractive to business customers, encouraging the timely execution of the project whenever possible.
  • Provide furniture layout plans that support and enhance the IKEA brand.
  • Balance the requirements of individual clients with the need to serve as many clients as possible, by adhering to business rules about service levels and company efficiency expectations.
  • Act quickly to exploit commercial opportunities and remain closely conscious of how actions can affect IKEA BUSINESS’s financial results.
  • Actively seek post-project feedback from a range of clients.

4. Cash Office Team Leader

Tugas:

  • You ensure there is the right number of co-workers in the right place at the right time to run checkout area successfully.
  • You spend your working time in the checkout area, supporting the checkout co-workers and ensuring customers leave with a positive impression of the IKEA Store and want to come back and shop more frequently.
  • You work with your manager to identify root cause of recurring problems, agreeing and implementing improved ways of working and following up to ensure we have been successful in resolving the problem.
  • You keep your colleagues informed so that they can perform their roles effectively, and pass on your knowledge to colleagues and encourage them to do the same.
  • You work together with other functions to improve the shopping experience for customers in order to generate more sales.

Profil:

  • Banking experience preferable, and has a good analytical thinking and advance in excel is a must.
  • Understands the impact of your actions on the financial results of your area, know which results you have influence over and how to balance this with the needs of your customers.
  • Is passionate about growing business and people together using the experience and skills of our people in the best way and enjoys working in a fast-paced and future-oriented environment.
  • Is experienced with checkout services gained in the retail industry, actively meeting customer needs in service industry.
  • Is able to plan staffing of cash line according to customer flow, communicate confidently and clearly in English and Bahasa Indonesia, and adjust the style of communication so the message is delivered well.
  • Has good analytical skills and computer literation.
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5. Visual Merchandiser Specialist

Tugas:

  • Contribute to the content of the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans together with the Communication & Interior Design team and other functions.
  • Providing home furnishing solutions for a product or a combination of products to improve people’s life at home. Constantly showing new and inspiring home furnishing solutions that motivate people to visit the IKEA store more frequently.
  • Demonstrating the uniqueness of the IKEA product range through your visual merchandising competence and display techniques in different store media and activity areas to distance us from the competition. Securing the use of the store layout to create a good product overview and strong visual impact that facilitates the buying process.
  • Secure high quality, simplicity, efficiency and cost consciousness when planning and implementing all range presentation solutions using global tools and best practices.
  • Keep visitors in mind when working on the shop floor, ensure disruption is minimized and stay aware of the importance of safety and the visual impact for visitors at all times

Profil:

  • Education/experienced in visual merchandising, architecture, design or art.
  • A deep passion, curiosity and understanding of home furnishing and people’s everyday life at home. Actively seeking new and improved ways of working simply and cost-efficiently.
  • Creative thinking supported by commercial visual competence and a keen eye for aesthetics.
  • Computer proficient with knowledge and experience of using relevant software (e.g. AutoCad, Sketchup, REVIT) is a plus.
  • As you work in a store, you will be working in mixture of days and placed in Greater Jakarta Area.

6. Facility Team Leader

Tugas:

  • Manage Site facility management services to ensure a sustainable, safe, clean and functional environment for co-workers, visitors and customers of the store.
  • Ensure all facility management services are delivered, and assets and buildings are maintained, in strict adherence with all applicable local regulations.
  • Ensure all Facility Management initiatives grow the business and support the sustainability of long-term profitability.
  • Control costs by working in a lean, simple, cost-conscious way using good examples and encouraging facility team and colleagues to discover more effective ways of working.
  • Provide progress reporting on IKEA’s environmental initiatives at the store.
  • Assume responsibility for other tasks and projects as they occur.

Profil:

  • Academic degree/professional qualification in Facilities Management preferred.
  • Prioritize and organize own work in alignment with agreed building facility priorities.
  • Ensure the integrity of safety and security systems, guidelines and documentation.
  • Good analytical and strategic skills, including the ability to steer the store business over the short-, mid- and long term, experience of problem solving.
  • Strong decision-making skills with the ability to influence and act
  • Willing to work on shifting schedule, including Saturday, Sunday, and Public Holidays.

Jika Anda berminat dan memenuhi persyaratan yang di perlukan silahkan kirim CV melalui link di bawah ini :

Jangan lupa cantumkan nyariloker.id sebagai sumber informasi lowongan kerja di file lowongan Anda.

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